Risk Management Programme

An awareness of the issues which pose a risk to your business and how you manage this is key to the long term success of your company. Some risks may be insurable, many are not, but all of them should be considered as part of the company’s ongoing Risk Management strategy.

Insurers are increasingly looking at risk management when assessing premiums so, whether you are an existing customer or not, we are now able to assist you in this area.

As part of running a successful business you should be aware of the various issues that pose a risk to that business. The way in which you manage these risks can be vital in ensuring the long term prospects of your company. Some of these risks may be insurable, but many are not and all should be considered as part of the company’s ongoing Risk Management strategy.

Risk Analysis Session

This exercise is used to “flush out” the risks, to see whether they have yet been dealt with or whether they pose a previously unknown or unquantified threat to the business. Our Risk Manager carries out this session with you on site using our ActionPro software and the analysis studies over 300 issues, broken down into areas such as:

• Financials, Customers & Market Security
• Premises Management
• Building Maintenance
• Environmental Management
• IT Security
• Vehicle Management
• Employment
• Health & Safety
• Fraud
• Disaster Planning
• Credit Management
• Contracts & Administration

Once you have completed the Risk Analysis session, we will prepare a report for you that summarises the areas discussed and provides a guide to the areas where changes may be required in order to reduce or remove risks.

Business Continuity Planning

A Business Continuity Plan or Disaster Recovery Plan is something more and more businesses have a need to create and this often becomes apparent from the Risk Analysis session. This need can also be driven by stakeholders within the business or be requested by people outside the business, such as banks, investors, insurers or key customers.

The Buncefield Oil fire in 2005 and the floods of 2007 are examples of incidents which highlighted how important disaster planning can be in ensuring a business survives these challenging times.

Here at Heartland we are able to assist with your need via our CrisisPro software. This takes you through a structured decision process and provides contingency planning solutions which you can easily adapt. Subjects examined include major incident management, denial of access, loss of premises, IT or communications systems or a breakdown in the supply chain.

You can maintain your plan in Microsoft Word, so are not “locked in” once the plan is created. It will be a document which reflects the size of your business and appetite for contingency planning. We are now able to offer CrisisPro both as a full Consultancy Service or via a web-based arrangement.

For further information, contact Stuart Turner on 01926 420555.